Privacy Policy – EcoWanderGear.com

1. Introduction

Welcome to EcoWanderGear.com. Protecting your privacy and personal data is very important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information, how the law protects you, and what rights you have in relation to your data.

2. What Data We Collect

We may collect various types of information, including but not limited to:

  • Identification & contact data (name, billing/shipping address, account credentials)
  • Payment & transaction details (what you purchase, billing method)
  • Usage data (device, browser, IP address, browsing history on the site)
  • Marketing preferences (if you opt in to receive updates or offers)
  • Other data you provide when making purchases or interacting with the site

We collect and process your data only when there is a lawful reason to do so. These include to fulfill a contract (e.g. processing your order), for legal obligations, for our legitimate interests (such as improving services, ensuring security), and by your consent (e.g. marketing communications).

4. How We Use Your Personal Data

Your information is used for purposes such as:

  • Processing orders and managing your account
  • Shipping products and handling returns or exchanges
  • Improving our website and services
  • Communicating with you about your orders, offers, and updates (when you consent)
  • Preventing fraud and ensuring data security

5. Sharing Data with Third Parties

We do not sell your personal information. We may share it with trusted service providers who help with tasks like fulfillment, payment processing, analytics, or email distribution—always under confidentiality agreements. We may also share data if required by law or in the event of a business transfer, ensuring your data remains protected under this policy.

6. Data Retention

We keep your personal data only as long as needed for the purposes for which it was collected (e.g. fulfilling orders, legal obligations). Usage or aggregated data may be retained longer for business or analytics purposes in anonymized form.

7. Data Security

We use appropriate technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. These include secure servers, encrypted connections (SSL/TLS), restricted access, regular security reviews. However, no system can be guaranteed fully secure; any transmission of data is at your own risk.

8. Your Rights

Depending on your location and applicable laws, you may have the following rights:

  • Right of access: to see what data we hold about you
  • Right to correction: to update or fix any inaccurate data
  • Right to deletion: to ask that we delete your data under certain conditions
  • Right to object or restrict processing: especially for direct marketing or in cases of legitimate interest
  • Right to data portability: to receive your data in a commonly used format
    If you wish to exercise any of these rights, you can do so through your account on EcoWanderGear.com or via options in the site’s privacy settings.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, track how the site is used, remember preferences, and provide relevant content or adverts. You may control or disable cookies via browser settings, though this may impact site functionality.

10. International Transfers

If your data is transferred to or stored in jurisdictions outside your home country, we ensure appropriate legal safeguards are in place to protect your rights, per applicable data protection regulations.

11. Children’s Data

Our services are not directed to children under a certain age (e.g. 16). We do not knowingly collect personal data from minors. If we become aware of having collected data from a minor without consent, we will take steps to delete it as soon as possible.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be published on EcoWanderGear.com, with the effective date updated. Continued use of the website after changes are posted means you accept them.